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POLICIES AT APIS DESIGN

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

OUR SHIPPING POLICY

When will my order ship?
Orders are generally shipped in three days or less. Shipping time when it leaves our store varies, but you will receive tracking information to keep an eye on the order.

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Do you ship internationally?
We only ship within the US at the moment, but are looking into international shipping.

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How much does shipping cost?
Our shipping fees are based on the weight of the items. Shipping fees range from $5 to $25 depending on the weight of your order.

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It is the customers responsibility to make sure that the address we are shipping to is safe and accessible. If the shipping company marks the package as delivered, we consider the order complete.

 

Orders $100 or more will automatically have a signature required upon delivery. If you as the customer do not wish to have a signature required please leave a note on the order opting out, however Apis Design, LLC will not be liable if the package is stolen after carrier has marked packed as delivered.

OUR RETURN POLICY

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


To complete your return, we require a receipt or proof of purchase. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at trevor@apisdesign.net. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.  

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Once a package has been shipped, you should receive an email with the tracking number and should receive updates on when the package is delivered. If we do not hear back after 30 days past the delivery date, we will assume the delivery was successful.

TERMS OF SERVICE

OVERVIEW 
This website is operated by Apis Design, LLC. Throughout the site, the terms "Apis Design",  "we", "us" and "our" refer to Apis Design, LLC. Apis Design offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 
 

PRIVACY POLICY

This Privacy Policy describes how apisdesign.net (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at trevor@apisdesign.net

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